Novotel Hamburg City Alster

Luebecker Strasse 3, Hamburg, Germany, 22087  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Novotel Hamburg City Alster

Wi-Fi
Parking

EUR 18 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Turkish bath

Spa center

Verified Reviews:

  • Well kitted out rooms - Good breakfasts - Dodgy neighbourhood
  • Convenient to the downtown - Great rooms - Solid value
  • Right next to a u-bahn station - Rooms were modern - Nice steam room
  • Capable personnel - Hotel very nicely designed - Food very good
  • Location is good - Meeting rooms + catering nice - Nice health club

Overview

Novotel Hamburg City Alster is positioned in a beach area of Hamburg close to Inner Alster Lake, Hamburg Fair and Hamburger Kunsthalle. Featuring minimalist architecture, the hotel is opened since 2004.

The property is notable for its ideal location 30 minutes’ walk from Hamburg city center, close to an opera, a theater and a church as well as a waterway and a river.

10 minutes' drive from Hamburg airport and 15 minutes' walk to Hamburg Central Bus train station.

Rooms

There are 210 guestrooms featuring standard twin room for single use, standard family room and standard twin room equipped with cable TV with on-demand movies, a writing table, Wi-Fi, a laptop safe and IDD telephone. They come with a dishwasher and coffee/tea makers as well as bathrooms with a shower, terry bathrobes and free toiletries.

Eat & Drink

Guests will enjoy Mediterranean dishes served at the terrace restaurant. The hotel invites guests to the Alster Lounge bar to relax with a drink. The property is set in Hohenfelde district, within about 10 minutes' walk of Schweinske Hohenfelde and La Serenissima that serve delectable meals.

You can start your day with a american breakfast, which costs EUR 20 per person per night. 

Services

Guests can avail of an elevator, a storage room and a safe deposit box as well as a meeting room, a movie projector and a video projector.

Relax

The hotel provides guests with a mini club, a playroom and cribs for their children. Active travelers will appreciate a gym and a fitness centre available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at EUR 18 per day.

Number of floors:   5.  Number of rooms:   210.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Fireplace
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor swimming pool
  • Television in lobby
  • Spa center
  • Sauna
  • Turkish bath

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 2. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Novotel Hamburg City Alster Hamburg location
Show big map »

Hotel Address:

Luebecker Strasse 3, Hamburg, Germany, 22087

Get directions
City Center
  • Hamburg
    2.3 km
Airports
  • Hamburg Airport (HAM)
    8.3 km
  • Finkenwerder (XFW)
    12.7 km
Train Stations
  • Hamburg Central Bus Station
    1.2 km
Underground stations
  • Lübecker Straße underground station
    300 m
Restaurants
  • Pho Duc
    440 m
  • Schweinske Hohenfelde
    490 m
Beaches
  • Grand Strand
    1.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    210

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgNovotel Hamburg City Alster

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge

Rooms and availability

Novotel Hamburg City Alster photos Room Standard
Standard Twin Room
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Alarm clock
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Double size sofa bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Non Refundable DOUBLE SOFA BED

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Novotel Hamburg City Alster photos Room
Standard Triple Room
  • Room size:

    25 m²

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Queen-size bed and 1 Sofa bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Sofa bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Socket near the bed
  • Wake up service
  • Radio
Room Description:

Triple room with child extra bed

Novotel Hamburg City Alster photos Room
Standard Family Room
  • Room size:

    25 m²

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Socket near the bed
  • Wake up service
  • Radio
Novotel Hamburg City Alster photos Room Superior
Superior Double Room
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Queen-size bed and 1 Sofa bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Work desk
  • Dressing area
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Alarm clock
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Double size sofa bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Non Refundable DOUBLE SOFA BED-SUPERIOR

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Triple room with child extra bed

Novotel Hamburg City Alster photos Room Suite
Superior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Direct dial phone number
  • Alarm clock
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Media:Cable/satellite TV
  • 220 V AC
  • Wake up service

Novotel Hamburg City Alster Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Alsterschwimmhalle200 m
  • Alsterschwimmhalle200 m

Places of interest

  • berliner bogen700 m

Train stations

  • Hamburg Central Bus Station1.1 km
  • Hamburg Central Bus Station1.1 km
  • Hamburg Central Station1.2 km
  • Hamburg Central Station1.2 km

Shopping areas

  • Mundsberg centre1.2 km

Amusement

  • Housesound of Hamburg1.1 km

Monuments and Landmarks

  • Saint Gertrud Kirche900 m

Museums

  • Museum für Kunst und Gewerbe1.2 km
  • Museum für Kunst und Gewerbe1.2 km

Theaters

  • German Playhouse1.2 km
  • Ernst Deutsch Theater1.2 km
  • Das Schauspielhaus1.2 km

Underground stations

  • Lübecker Straße underground station200 m
  • Lübecker Straße underground station200 m
  • Lohmühlenstraße underground station300 m
  • Lohmühlenstraße underground station300 m
  • Uhlandstraße underground station600 m
  • Uhlandstraße underground station600 m
  • Berliner Tor underground station600 m
  • Berliner Tor underground station600 m
  • Wartenau underground station900 m
  • Wartenau underground station900 m
  • Burgstraße underground station1.1 km
  • Mundsburg underground station1.1 km
  • Burgstraße underground station1.1 km
  • Mundsburg underground station1.1 km

Local attractions

  • St. Pauli1.7 km
    HamburgGermany
  • Chile House1.9 km
    Buchardspl., Hamburg
  • Dialog im Dunkeln2.1 km
    Alter Wandrahm 4, Hamburg
  • Aussenalster1.8 km
    HamburgGermany
  • Chocoversum2.0 km
    Messberg 1, Hamburg

Near the hotel

  • Innenalster940 m
    HamburgGermany
  • Kunst und Gewerbe Museum1.3 km
    Steintorplatz, Hamburg
  • Hamburger Kunsthalle1.5 km
    Glockengiesserwall, Hamburg
  • Grand Strand1.1 km
    Myrtle Beach, SC
  • Reeperbahn1.4 km
    Reeperbahn, Hamburg

Restaurants nearby

  • Pho Duc440 m

    Address: Steindamm 103
    Phone: 040 63677400

    58% likes this, based on 28 reviews

  • La Serenissima580 m

    Address: Ifflandstrasse 92
    Phone: 040 / 220 49 08

    82% likes this, based on 39 reviews

  • Cita Rasa630 m

    Address: Steindamm 71
    Phone: +49 40 71001404

    65% likes this, based on 12 reviews

  • Schweinske Hohenfelde490 m

    Address: Luebecker Str. 84
    Phone: +49 040 / 250 77 75

    85% likes this, based on 45 reviews

  • Blue Marlin620 m

    Address: Graumannsweg 10
    Phone: +49 4022806400

    73% likes this, based on 37 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    210

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgNovotel Hamburg City Alster

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge

Hotels nearby
Hotel Oase Hamburg
2 stars
0.6 km
Cities nearby
  • Ahrensburg hotels - 21 km
  • Quickborn hotels - 21 km
  • Reinbek hotels - 18 km
  • Norderstedt hotels - 13 km
  • Wentorf bei Hamburg hotels - 19 km
  • Buchholz in der Nordheide hotels - 26 km
  • Buxtehude hotels - 21 km
  • Kaltenkirchen hotels - 32 km
  • Neu Wulmstorf hotels - 16 km
  • Wedel hotels - 19 km

Novotel Hamburg City Alster Reviews

Guest reviews are submitted by our customers after their stay at Novotel Hamburg City Alster

Average guest rating

8.0out of 10
Fabulous
Based on 574 reviews

Rating by category:

Rooms
8.9
Value
8.6
Location
8.2
Service
9.0

Guest reviews

  • Family with children
    10.0

    Hotel is nice, modern, clean and quite. Staff is fine and responsive. Breakfast is very good with an appreciable choice of meals. Nearly located swimming pool and a slide (actually there were 3 inner and 1 outer pool) is enjoyable for kids. It is nice to make an evening tea or coffee on a teapot found at a mini-bar. Safe-box in a room let us be safe about our passports etc. Hotel is located next to underground U-Bahn station - it's very appreciable when you travel with kids w/o a car.

  • Single
    6.6

    location and public transport available at short distance.

  • Family with children
    7.8

    good quality, clean rooms, with convenience of the underground entrance outside the front door. an easy 10 min walk to great restaurant street. Easy access.

    booked a family room, checked in with kids with us, went to the room and it was a single double bed. Rang reception and was moved to a family room. Expected more in gym/spa facilities - quite small.

  • Family with children
    7.4

    breakfast/dinner area was great - so were staff Parking garage useful

    Guy on the front desk had the personality of a dead fish

  • Single
    6.2

    Clean and comfortable room. Good breakfast.

    Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.

  • Group of friends
    7.8

    Very helpful staff

    1. Free internet access, 2. The door at the corner in 1st and 2nd floor can be opened from inside (corridor) and connot be opened from outside (stairway). This is a trap for customer. need to be rectified

  • Couple
    6.6

    We had absolutely no connection of WiFi in our room, although we had to pay for it. IN the end I had to connect my Laptop via the (much too short) network cable on the wall, while neither my smartphone nor my girlfriend's phone could get to connect to WiFi. Shame.

  • Family with children
    7.8

    Good sized room for parents and 14 year old. Comfortable bed. Friendly, helpful man on reception.

    Only 2 slow elevators.

  • Group of friends
    7.4

    Conveniently located to reach Trade Center by Metro.

  • Family with children
    8.8

    The place needsmore than one computer for internet access

  • Family with children
    9.2

    Very close to the center, perfect breakfast menu.. Nice spa

    They charge for the internet,

  • Family with children
    9.2

    very family friendly hotel. we stayed with our 13month old daughter and was very nice.

    Food at the restaurant

  • Family with children
    8.8

    The subway station is just across the street and in 10 minutes time you are in the City.

  • Older travelers
    7.0

    It was comfortable and the price was right, good facilities and the staff were very helpful & plesant.

    Location was just ok, would have preferred to have been nearer the centre of the City and shopping.

  • Family with children
    7.4

    Our stay has been very confortable, it was very esay to reach center city by metro there is a station a few meters from the hotel

    I think that WiFi it should be free, today it´s a basic service.

How to reach hotel

hotel Novotel Hamburg City Alster Hamburg location
Show big map »

Hotel Address:

Luebecker Strasse 3, Hamburg, Germany, 22087

Get directions
City Center
  • Hamburg
    2.3 km
Airports
  • Hamburg Airport (HAM)
    8.3 km
  • Finkenwerder (XFW)
    12.7 km
Train Stations
  • Hamburg Central Bus Station
    1.2 km
Underground stations
  • Lübecker Straße underground station
    300 m
Restaurants
  • Pho Duc
    440 m
  • Schweinske Hohenfelde
    490 m
Beaches
  • Grand Strand
    1.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    5
  • Number of rooms:
    210

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgNovotel Hamburg City Alster

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Germany

Use Badge